Frequently Asked Questions

Every application is manually reviewed by an administrator to keep this community trustworthy. This usually takes a short while, and you'll get an SMS/notification the moment you're approved.

Every post — including emergency requests — is reviewed before it becomes public. This prevents spam and fake requests. Approval is typically fast for genuine, clearly-written posts.

No. Your phone number is only used for login, SMS notifications, and admin verification. Other members can reach you through the in-app Inbox without seeing your number directly.

Generally every 90–120 days depending on gender and health, per standard medical guidance. Once your donations are verified, the platform tracks your next-eligible date automatically.

Donation records only count toward your history and badges after an administrator verifies your proof. Repeated false submissions can lead to account suspension.

Yes — choose 'Recipient' during registration. You don't have to be a donor to seek help, though many members register as both.

Use the Report button on any post, comment, or conversation. Reports go straight to our admin queue and posts crossing a report threshold are automatically hidden pending review.

Yes, membership and all core features are free for anyone in Bangladesh.